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Customer FAQs
LAST UPDATED: FEBRUARY 2024
Frequently Asked Questions
What if I don’t need 180 days and I want to exit early? Will I be penalised?
​Tell me more about Pay Early & Save options for a single payment plan?
Can I opt for a multi-payment plan with the 180 Day Product?
When I’m ready to pay in full before the end of my 180 Day plan, how easy is it to make a final payment and exit?
Will I be required to pay at settlement?
Tell me more about these Property Status SMS notifications I can expect to receive?
If I am selling my property, how will my application be reviewed by Elepay's Credit Team?
Can I vary the original amount approved during my plan term?
Do I have to be selling a property to access the 180 Day Product?
Once approved, where do the funds go?
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