External Support Services

If you require some additional support and care, below is a list of independent third-party services that may be able to assist you depending on your needs:

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Financial Hardship

National Debt Helpline

Free and confidential services (including financial counselling) to help you manage your debts.

CONTACT NUMBER

1800 007 007

VISIT WEBSITE

www.ndh.org.au

Government

ASIC – Moneysmart

Provides tools, tips and guidance on managing your money and reducing debt.

CONTACT NUMBER

1300 300 630

VISIT WEBSITE

www.moneysmart.gov.au

Family & Relationship

1800RESPECT

24/7 free service supporting those impacted by domestic, family and sexual violence.

CONTACT NUMBER

1800 737 732

VISIT WEBSITE

www.1800respect.org.au

Complaints

Australian Financial Complaints Authority

Free, independent external dispute resolution scheme dealing with consumer complaints about financial products.

CONTACT NUMBER

1800 931 678

VISIT WEBSITE

www.afca.org.au

Legal Services

National Legal Aid

Provide free legal services regarding civil and debt matters for eligible customers. Please contact the relevant legal aid commission below in your state or territory.

CONTACT NUMBER

1300 888 529

VISIT WEBSITE

www.nationallegalaid.org.au